Privacy Policy & Terms of Use

Last updated: 27 October 2026

This page sets out the privacy policy and terms of use for riori.rw, operated by RIORI Group Ltd, Kigali, Rwanda. Contact: info@riori.rw · +250 780 728 908 · Kimironko Center, Kigali.

Privacy Policy

Information we collect

• Contact form: your first and last name, email address, subject and message.
• Newsletter form: your email address.
• Phone, WhatsApp and email: the details you choose to share when you contact us directly.
• Website usage data: the site uses Google Analytics (via Google Site Kit) to understand how visitors use the website. Embedded Google Maps, YouTube videos and Google Fonts are loaded from Google services, which may receive your IP address and browser information.

How we use your information

• To respond to your enquiries and prepare quotations you request.
• To send newsletters if you have subscribed. You can unsubscribe at any time by emailing us.
• To understand and improve how the website is used.

We do not sell your personal data. We share it only with the service providers needed to run this website and our email (for example, our web hosting provider and Google), or where the law requires it.

Storage and retention

Form submissions are stored in our website database and delivered to our email inbox. We keep personal data only for as long as needed for the purpose it was collected, or as required by law.

Your rights

Under Rwanda’s Law N° 058/2021 of 13/10/2021 relating to the protection of personal data and privacy, you may ask to access, correct or delete the personal data we hold about you, or object to its use. Send your request to info@riori.rw.

Terms of Use

• Information only: content on this website, including blog articles and cost guidance, is general information. It is not a quotation, engineering design or professional advice for a specific project. Prices, regulations and permit procedures change; confirm details with us or the relevant authority before relying on them.
• Quotations: any quotation or service is governed by the written proposal or contract agreed with RIORI Group Ltd, not by this website.
• Images: some images on this website, including 3D visualisations, are illustrative and may not show completed RIORI projects.
• Third-party websites: links to other websites, including riorimarket.com and design.riori.rw, are provided for convenience. Each website may have its own terms.
• Intellectual property: the text, logo and original content on this website belong to RIORI Group Ltd and may not be copied for commercial use without permission.

Changes to this page

We may update this page from time to time. The date at the top shows the latest version.